Q: Does Ladder offer any supplemental coverage?

No. Ladder doesn’t offer supplement coverage.

Question 1

How can I contact customer service?

Accepted Answer

Visit the Ladder Help Center using the following link: https://support.ladderlife.com/hc/en-us/requests/new

Question 2

How does Ladder protect my data?

Accepted Answer

Ladder has a strict privacy policy and optimized business practices through which they keep their customers&#8217; data protected.

Question 3

What happens if I miss a premium payment?

Accepted Answer

Non-payment of premium services may force Ladder to cancel your policy. They offer a sixty-one day grace period within which they email the customers to inform them of the missed payment along with multiple notifications. If the customer fails to make the payment by the end of the grace period, Ladder then terminates their coverage.

Question 4

If I need a medical exam, how much will it cost?

Accepted Answer

With Ladder, medical exams are free. A healthcare practitioner is sent to the customer&#8217;s place to conduct their medical exam. They collect the customer&#8217;s family and personal medical history data, record their weight and height, take their pulse and blood pressure, and collect a blood and urine sample.

Question 5

Do stay-at-home parents need life insurance?

Accepted Answer

Insuring stay-at-home parents is a good idea. In case of their death, it would cost the caregiver a lot to hire external help for basic, day-to-day tasks like driving, cleaning, and cooking.

Question 6

When do life insurance policies not payout?

Accepted Answer

Life insurance providers typically do not pay out a claim if their customer commits suicide within the initial 2 years of purchasing the policy or has committed fraud.

Question 7

Does Ladder offer a no-exam life insurance policy?

Accepted Answer

Yes. Qualified individuals are allowed to buy life insurance coverage without undergoing medical exams at Ladder.

Question 8

Does Ladder offer any supplemental coverage?

Accepted Answer

No. Ladder doesn&#8217;t offer supplement coverage.

Question 9

How does temporary coverage work?

Accepted Answer

While temporary coverage works the same way as standard term life insurance, it is for a shorter time period. The duration of this coverage is 85 days in all states except New York.

Question 10

Can non-U.S. citizens apply?

Accepted Answer

Ladder offers insurance coverage to the citizens of the U.S. and legal permanent residents who have lived in the U.S. for over two years.

Question 11

Can I change my face value?

Accepted Answer

Yes. Life coverage is subject to change. Therefore, customers can use the official Ladder website to decrease their insurance coverage or apply for higher face value when needed.

Question 12

Can I change my term length?

Accepted Answer

Besides allowing customers to apply for more coverage, Ladder also gives them access to extend their term length without any additional fee or hassle.

Question 13

Does Ladder offer group life insurance?

Accepted Answer

Yes. Ladder offers group coverage for small businesses looking to offer life insurance policies to their employees.

Question 14

Can I pay my premiums annually?

Accepted Answer

Currently, Ladder only accepts monthly payments.

Question 15

How easy is it to change my beneficiary?

Accepted Answer

In order to add, change or remove your beneficiary, all you need to do is go to your Account Page, select Your Policy, Select the Beneficiary tab, and modify contingent and primary beneficiaries.

Question 16

Are the life insurance benefits taxable?

Accepted Answer

Generally, death benefits, also known as term life insurance payouts are not subject to federal income tax because they are considered to be reimbursement of loss &#8211; not income.

Question 17

Are all Ladder insurance policies available in all states?

Accepted Answer

Policies issued by Fidelity Security Life Insurance Company are sold by Ladder in all states except New York, where they sell policies issued by Allianz Life Insurance Company of New York.

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